For charities, a website serves as far more than an information hub. It is often the first emotional touchpoint between an organisation and those who may wish to support its work. The challenge for Leon’s Legacy was to create a digital experience that balanced compassion with clarity, ensuring the charity’s story, purpose, and opportunities for involvement were presented in a way that felt both human and easy to navigate. Through thoughtful UX thinking, visual refinement, and a user-centred redesign approach, the project focused on creating a platform that better serves both the charity and the community it exists to support.